State Farm® Insurance Agent Jon Rader

"Very Poor Customer Service, They Claim insurance went up because I had a speeding ticket that happend over 2 years ago, the whole time I was paying 40 and it went to 65 then overnight 260$ These guys find any excuse to avoid having to explain themselves and they will post your personal information online, I already took my business somewere else and not looking back. these guys will not care if you loose your job or your struggling, making money is the name of their game regardless of your financial status , I find it funny how he didnt explain how the previous month was 65 then 260 and my autopay just happends to be on! croocks~ if you even look at my paid history I would always call to make my payments, the last agent that set up my auto pay did something to make my next payment 260$ but go ahead and keep posting your side of the story, I got mine."

"I had state farm for over 8 years one day they hit me with a bill 4 times the amount from 65$ to 260$ no explication, I ask them them to cancel and they didn't honor the 30 days I paid for insurance which was 260$ I went to renew my car tags and it showed up in the system I had no insurance now.I.have to waste more time thanks State farm"

"April was Awesome she just helped us save a little bit of money on our insurance. Thanks April for being so informative"

"Love it here and there customer service is very helpful and they’re very friendly!"

"April was very helpful in me understanding my car insurance and explained to me what everything meant."

"great customer service"

"Bianca was amazing, smart helpful and experienced!! It was a pleasure working with her!! Thank you State Farm for helping us better ourselves!"

"The office people are very friendly and helpful!"

"Melissa was very helpful!!"

"Muy buen trato lo recomiendo mucho"

"Mr. Diego was very kind and very helpful with myself and my family"

"Always helpful anytime I need assistance with my policies and always looking to get me discounts!!"

"Diego was great, very friendly person. Bilingual was a plus for us. He explained everything very well. I would Totally recommend him if you are looking for insurance.🚘"

"I have worked with Jon for years now - his team is always responsive. April is great to work with and always makes time for my questions and changes. Great team at the office!"

"I work long shifts (12+ hours) back to back for work so I tend to sleep in on my day off to make up for the lack of sleep. Well on my 1st day off in 4 days today they decided to call me 3 times back to back to back. Pretty sure they’re desperate to meet their monthly quota for new insurance policies, but if someone doesn’t answer the first time don’t call them 2 more times back to back and on top of that they didn’t even leave a voicemail. Took everything inside of me to not answer and cuss them out because I had a migraine and their persistent calling wasn’t helping. This incident just puts a bad first impression that they are more concerned about making money than being considerate of others. I considered this office because of the glowing reviews but this honestly is making me reconsider looking for a different office for lack of consideration (& lack of common sense to not blow someone up unless it’s an emergency and them making their monthly quota isn’t an emergency in my book), lack of communication (not leaving a single voicemail despite calling me so urgently), and lack of respect for boundaries and following directions since I specifically chose in my quote to contact me only via email when it asked what is the best method of contact (they texted me and called me multiple times but not a single email. Did they ever consider my phone bill regarding texts or calls?)."

"April was very helpful and the very best, I'm grateful if it was not for April, I would not have gotten life insurance. I've been putting this off forever. She helped me get past my fears of my immortality. I guess .whatever, April is very helpful and kind thanks."

"Thanks Blanca for all your help!"

"If you're looking to replace or start new insurance, make sure you ask for Diego! He understands what you need and is very open about your options and helps you understand what is included. There's no hidden agenda with him, and he will help get you a deal that fits you best! Very thankful to him! I recommend everyone I know here :)"

"I just wanted to give a huge shoutout to Melissa! She was incredibly helpful and took the time to answer all my questions. Not only was she friendly, but she also maintained such a professional attitude throughout. I really appreciate her for helping me set up my life insurance policy. It's been on my mind a lot lately, and I honestly can't thank her enough for making the process so simple and straightforward!"

"Melissa was extremely knowledgeable, and was able to help me out!! I recommend Jon Rader State Farm!!!"

"Always so helpful! Thank you so much!"

"Blanca in Lodi was the highlight of my day. She was kind and friendly. I could almost see her smiling as she helped me through the process. I definitely recommend her as your go to Customer Service Representative. It’s so refreshing to speak with someone who knows what they’re talking about while giving excellent service with such a caring demeanor. Thank you again Blanca."

"WOW! I'm impressed. I don't think you can find another insurance company that will treat you the same. Blanca Portillo knock it out of the park! She was very helpful, knowledgeable, and Nice. She helped me get an unbeatable price for the coverage I needed. I am so glad I ditched GEICO. If you are in need of insurance don't think twice, State farm has your back!"

"Excelente servicio, Diego fue muy amable y respetuso. Nos pudo explicar todo muy claramente, hay tanto que no sabía de lo que significa tener aseguranza de autos y Diego se tomó el tiempo para explicarnos todo muy bien. Totalmente recomendable. Mas que todo su respeto fue lo que ayudo convenzernos."

"The service I received was impeccable very kind, very professional."