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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wen Luu (wenzor)

Wen Luu (wenzor)

November 6, 2024

5  out of  5
rating by Wen Luu (wenzor)
"I have worked with Jon for years now - his team is always responsive. April is great to work with and always makes time for my questions and changes. Great team at the office!"
We responded:
"Wen thank you for your review! April is a huge part of this team, and we are grateful for her."
Profile photo of Sina Fatu

Sina Fatu

November 1, 2024

1  out of  5
rating by Sina Fatu
"I work long shifts (12+ hours) back to back for work so I tend to sleep in on my day off to make up for the lack of sleep. Well on my 1st day off in 4 days today they decided to call me 3 times back to back to back. Pretty sure they’re desperate to meet their monthly quota for new insurance policies, but if someone doesn’t answer the first time don’t call them 2 more times back to back and on top of that they didn’t even leave a voicemail. Took everything inside of me to not answer and cuss them out because I had a migraine and their persistent calling wasn’t helping. This incident just puts a bad first impression that they are more concerned about making money than being considerate of others. I considered this office because of the glowing reviews but this honestly is making me reconsider looking for a different office for lack of consideration (& lack of common sense to not blow someone up unless it’s an emergency and them making their monthly quota isn’t an emergency in my book), lack of communication (not leaving a single voicemail despite calling me so urgently), and lack of respect for boundaries and following directions since I specifically chose in my quote to contact me only via email when it asked what is the best method of contact (they texted me and called me multiple times but not a single email. Did they ever consider my phone bill regarding texts or calls?)."
We responded:
"Sina I am so sorry to hear that we not only woke you up on your day off but also called 3 times in a row. When we get a lead in, they are supposed to have been just requested so typically that person just submitted the request and is actively looking for a quote on their phone or computer. The company that we get leads from states they are sent to us directly from you as the possible customer. They should have also directed us to your preference for contact method but didn't. I will be taking this up with them as we work closely with a 3rd party company to get leads of people who are interested in a quote. Again, my apologies for this experience. If there is anything that I can personally do, please reach out directly to me. As the agent, I take full responsibility for my team. Thank you for your review - Jon."
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Ken Hagerty

October 30, 2024

5  out of  5
rating by Ken Hagerty
"April was very helpful and the very best, I'm grateful if it was not for April, I would not have gotten life insurance. I've been putting this off forever. She helped me get past my fears of my immortality. I guess .whatever, April is very helpful and kind thanks."
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Araceli Sandoval

October 25, 2024

5  out of  5
rating by Araceli Sandoval
"Thanks Blanca for all your help!"
We responded:
"Thank you for your review Araceli:)"
Profile photo of SV

SV

October 24, 2024

5  out of  5
rating by SV
"If you're looking to replace or start new insurance, make sure you ask for Diego! He understands what you need and is very open about your options and helps you understand what is included. There's no hidden agenda with him, and he will help get you a deal that fits you best! Very thankful to him! I recommend everyone I know here :)"
We responded:
"Thank you for this great review! Diego loves what he does, and it shows with our customers."
Profile photo of Lisa Orona

Lisa Orona

October 10, 2024

5  out of  5
rating by Lisa Orona
"I just wanted to give a huge shoutout to Melissa! She was incredibly helpful and took the time to answer all my questions. Not only was she friendly, but she also maintained such a professional attitude throughout. I really appreciate her for helping me set up my life insurance policy. It's been on my mind a lot lately, and I honestly can't thank her enough for making the process so simple and straightforward!"
We responded:
"Lisa thank you! Melissa is awesome and we are lucky to have her."
Profile photo of Alejandro Esquivel

Alejandro Esquivel

September 25, 2024

5  out of  5
rating by Alejandro Esquivel
"Melissa was extremely knowledgeable, and was able to help me out!! I recommend Jon Rader State Farm!!!"
We responded:
"Alejandro, thank you for your kinds words! Melissa is an asset to our team!!"
Profile photo of jen asuncion

jen asuncion

September 21, 2024

5  out of  5
rating by jen asuncion
"Always so helpful! Thank you so much!"
We responded:
"Jeni thank you for the 5 stars!! I'm lucky to have such a great team:)"
Profile photo of G. E.

G. E.

September 20, 2024

5  out of  5
rating by G. E.
"Blanca in Lodi was the highlight of my day. She was kind and friendly. I could almost see her smiling as she helped me through the process. I definitely recommend her as your go to Customer Service Representative. It’s so refreshing to speak with someone who knows what they’re talking about while giving excellent service with such a caring demeanor. Thank you again Blanca."
We responded:
"Thank you so much for the review! Blanca is amazing at what she does going above and beyond for our customers."
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Bawlerzs

September 11, 2024

5  out of  5
rating by Bawlerzs
"WOW! I'm impressed. I don't think you can find another insurance company that will treat you the same. Blanca Portillo knock it out of the park! She was very helpful, knowledgeable, and Nice. She helped me get an unbeatable price for the coverage I needed. I am so glad I ditched GEICO. If you are in need of insurance don't think twice, State farm has your back!"
We responded:
"Thank you so much for the great review! Blanca is an integral part of the team and we are lucky to have her."
Profile photo of juan reyes

juan reyes

September 6, 2024

5  out of  5
rating by juan reyes
"Excelente servicio, Diego fue muy amable y respetuso. Nos pudo explicar todo muy claramente, hay tanto que no sabía de lo que significa tener aseguranza de autos y Diego se tomó el tiempo para explicarnos todo muy bien. Totalmente recomendable. Mas que todo su respeto fue lo que ayudo convenzernos."
We responded:
"Muchas gracias por sus palabras, Apreciamos mucho su rezena. "
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earnest cole

September 3, 2024

4  out of  5
rating by earnest cole
"The service I received was impeccable very kind, very professional."
We responded:
"Earnest thank you so much for your review. "
Profile photo of Jesus Mendoza

Jesus Mendoza

August 30, 2024

5  out of  5
rating by Jesus Mendoza
"I was very satisfied with the customer service From Jon Raders team. I just wanna thank April for helping out and explaining everything that I needed to know About my coverages. Thank you guys again"
We responded:
"Jesus we appreciate your kind words. We are fortunate to have April as a part of this team and helping our customers."
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Suzie Hubl

August 23, 2024

5  out of  5
rating by Suzie Hubl
"Jon Rader’s people are the nicest, so knowledgeable, and helpful!"
We responded:
"Suzie, thank you for your kind words. I'm glad to know our team has been knowledgeable and helpful. We're always here to assist with any of your insurance needs. - Jon Rader - State Farm Insurance Agent, Lodi, CA"
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Matthew Luquin

August 22, 2024

5  out of  5
rating by Matthew Luquin
"Service was fast and communicated effectively to myself (someone not entirely aware of the system). They were timely, well mannered, and their work was most appreciated."
We responded:
"Matthew, thank you for your kind review. I'm glad our team could provide fast and effective communication. Your appreciation means a lot to us. If you have any future needs or questions, feel free to reach out. - Jon Rader - State Farm Insurance Agent, Lodi, CA"
Profile photo of Veronica Santibanez

Veronica Santibanez

July 24, 2024

5  out of  5
rating by Veronica Santibanez
"I’ve been with State Farm for a very long time, for several years I’m talking about. I’ve never had a problem with State Farm they are a good insurance company. I like all the agents that work there, every time I go to their office to pay my insurance bill all the agents are great on greeting me, they make me feel happy and welcomed. To be honest every time I pay my insurance bill, April, is the one who always helps me. I like April, she’s a very good person."
We responded:
"Hi Veronica! Thanks a bunch for your wonderful review! I'm really glad to hear that you've had such a positive experience with our team over the years. It's awesome that you feel welcomed every time you visit our office. April is indeed fantastic, and I'll make sure she knows how much you appreciate her help. If you ever need anything or have any questions, we're always here for you! - Jon Rader - State Farm Insurance Agent, Lodi, CA"
Profile photo of Alicia Ferreira

Alicia Ferreira

July 11, 2024

5  out of  5
rating by Alicia Ferreira
"My husband and I switched all of our policies over to State Farm with Jon a few years ago. He was able to get us lowers rates then we were paying before. Jon & Melissa have always been there to answer any questions we have or with any of our needs. Highly recommend!"
We responded:
"Thank you, Alicia, for your kind review! I'm glad that Melissa and I were able to assist you with your insurance needs and provide you with lower rates. We appreciate your recommendation and are here for any questions you may have in the future. Thank you for choosing our office! Jon Rader - State Farm Insurance Agent, Lodi, CA"
Profile photo of Rentryck Wolf

Rentryck Wolf

July 11, 2024

5  out of  5
rating by Rentryck Wolf
"Excelente servicio. Hable con Diego y aunque no pudo ayudarnos debido a que no tengo licencia. Fue muy amable y muy educado al explicarme todo lo que necesitaba para poder asegurarnos. A todos los otros lugares donde llame solo me ignoraban y no me explicaban nada. Pero diego se tomo el tiempo de explicarme y aparte ofrecerme otro tipo de aseguranzas. Ojala en un futuro pueda tener servico con el. Totalmente recomendado."
We responded:
"¡Muchas gracias por su comentario, Rentryck! Nos alegra saber que Diego fue muy amable y educado al explicarle todo lo necesario. Valoramos mucho su apreciación sobre su atención y el tiempo que tomó para ofrecerle otras opciones. Esperamos poder servirle en el futuro. Apreciamos mucho sus amables palabras y su recomendación. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡Que tenga un excelente día! - Jon Rader - State Farm Insurance Agent, Lodi, CA"
Profile photo of Ricardo Rivera

Ricardo Rivera

July 10, 2024

5  out of  5
rating by Ricardo Rivera
"I just bought a new vehical and called Jon Raders State Farm office as soon as I got the car. Jons to insure my purchase. Jons employee had me insured and got me new insurance cards in just 3 mins. Jons office is always fast and efficient."
We responded:
"Thank you for sharing your experience, Ricardo! We're thrilled you found our office fast and efficient in insuring your new vehicle and providing insurance cards promptly. We're here for all your insurance needs in the future! - Jon Rader - State Farm Insurance Agent, Lodi, CA"
Profile photo of Nena Sanchez

Nena Sanchez

July 2, 2024

5  out of  5
rating by Nena Sanchez
"Highly recommend Jon Rader - State Farm. We have many vehicles on our policy and Blanca is always so helpful and very professional. I call her a couple times a month and she’s very efficient in breaking things down for my Spanish speaking parent. Always easy to get things done. Thank you Blanca!"
We responded:
"Thank you, Nena, for your wonderful review! I'm glad Blanca could assist you and your family with your insurance needs. We appreciate your kind words and are happy to help anytime you need us! - Jon Rader - State Farm Insurance Agent, Lodi, CA"
Profile photo of Judith Perez

Judith Perez

July 1, 2024

5  out of  5
rating by Judith Perez
"Spoke to Blanca she is always super helpful and patient with the questions and issues I need help with . Thank you !"
We responded:
"Judith, I'm pleased to hear that Blanca was super helpful and patient in addressing your questions and issues! We're grateful for your positive feedback and glad to have provided you with excellent service. Feel free to reach out for any future insurance needs or questions. - Jon Rader - State Farm Insurance Agent, Lodi, CA"
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Dustin Kulling

June 26, 2024

5  out of  5
rating by Dustin Kulling
"I was a client for several years. I moved out of state, and I couldn’t bring Jon with me! Highly recommended!"
We responded:
"Thank you, Dustin, for your loyalty and recommendation! I'm pleased to have served you for several years. If you ever need assistance in the future, feel free to reach out. Your support means a lot to us! - Jon Rader - State Farm Insurance Agent, Lodi, CA"
Profile photo of Summer “Kiki” Haataja

Summer “Kiki” Haataja

June 10, 2024

5  out of  5
rating by Summer “Kiki” Haataja
"Blanca was very helpful and professional"
We responded:
"Summer, I'm pleased to hear that Blanca was very helpful and professional in assisting you! Thanks for choosing us! Jon Rader - State Farm Insurance Agent, Lodi, CA"
Profile photo of Alejandro Sotelo

Alejandro Sotelo

June 5, 2024

5  out of  5
rating by Alejandro Sotelo
"My wife and I just welcomed our first child. We both have Life insurance policies and called Melissa to get some information about starting a policy for our son. She explained two different options to us and made it really easy to understand. As soon as he is 15 days old, we have an appointment to get his policy started. We couldn’t recommend this Agency more, everyone is welcoming, friendly and knowledgeable."
We responded:
"Alejandro, we're happy to hear about your expanding family and the trust you've placed in us for your insurance needs! I'm glad Melissa provided you with clear options for your son's policy. We're grateful for your kind words and look forward to assisting you further in the future! - Jon Rader - State Farm Insurance Agent, Lodi, CA"
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Tiffany Zamora

May 28, 2024

5  out of  5
rating by Tiffany Zamora
"April provides exceptional customer service. Her knowledge and professionalism is a breath of fresh air!"
We responded:
"Tiffany, your review is truly appreciated! I'm pleased to hear that April's exceptional customer service and professionalism stood out to you. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Jon Rader - State Farm Insurance Agent, Lodi, CA"